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Not syncing with MFP

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‎08-23-2019 04:43

‎08-23-2019 04:43

The calorie count from MFP is not being synced properly- when I delete something from the diary in MFP, the Fitbit app isn’t picking this up and logging everything whether it’s in my diary or not. It’s been going on for days, manual syncs haven’t help and the instructions on line for revoking access also don’t work. Fitbit is showing my calories as way over for the last week and it sucks 😫

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‎08-25-2019 12:37 - last edited on ‎09-22-2024 10:17 by Fitbit Moderator

‎08-25-2019 12:37 - last edited on ‎09-22-2024 10:17 by Fitbit Moderator

Hi @MsWillemeasy. It's nice to see a new face around. I'm sorry for my delayed response.

Thanks for the steps that you've done prior posting. Currently the information deleted from MyFitnessPal will not be removed from the Fitbit app, as it'll remain in your Fitbit account's data. If you want to erase the information synced to the Fitbit app, you'll need to do so manually. For more details, check this help article.

If you have any other question, let me know. Woman Happy

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