01-17-2016 23:27
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Jogger
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01-17-2016 23:27
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My chargeHR is not syncing with my iOS Fitbit app. When I go into the app, it starts syncing but then then Bluetooth loses the connect and therefore it doesn't sync at all.

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01-18-2016 03:03
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SunsetRunner
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01-18-2016 03:03
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Welcome to the Community @Nehagoenka18! You should start by checking out these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process. Setting up your tracker as a new device may also help you to bring it back to sync as usual.
Hope this helps. Let me know the outcome.

