Notification do not get removed from the app.

[Dave555]

I have a notification from 17 Apr which doesn't ever go away. "Way to go! Your 28 minute Walk was auto recognized by SmartTrack."

Please can someone just delete it off my account or something. Thanks. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Dave555, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Would it be possible for you to reply to us with a screenshot of the notifications you're seeing that's unable to delete? That will be very helpful for us to check this further. In the meantime, please log out from your account, restart your phone and log back in. Then check if the Notification is still there. 

Thanks for your patience and understanding, we'll be waiting for your reply. 

[Dave555]

Hi. I've logged out,restarted and logged back and it's still there. Here's
a screenshot attached.

UPDATE:

Screenshot.  

[MarcoGFitbit · Accepted solution]

Hello @Dave555, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back with the information requested and a screenshot. Thanks for trying the troubleshooting steps listed earlier. At this moment I would like to suggest you to uninstall the Fitbit app on your phone, restart your phone and install the app back. Make sure to sync your Fitbit device before uninstalling the app to prevent any data loss. 

Thanks for your patience and understanding, give it a try and let me know the outcome.