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Notification menu option not opening in the Fitbit app

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‎03-30-2021 03:29 - last edited on ‎03-30-2021 09:16 by Fitbit Moderator

‎03-30-2021 03:29 - last edited on ‎03-30-2021 09:16 by Fitbit Moderator

Have looked but couldn’t see a topic about this. 
The notification settings within the app no longer works. Nothing happens when you press it. 
I have the latest app and iOS versions. 
please advise

thanks

 

Update: Reinstalling the app resolved the issue. 

 

Moderator Edit: Clarified subject

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‎03-30-2021 09:16 - edited ‎09-29-2023 05:41

‎03-30-2021 09:16 - edited ‎09-29-2023 05:41

Hi there, @TheCarty. Welcome to the Community Forums. I'm glad to hear that you manage to solve the issue with the notification menu by uninstalling and reinstalling the Fitbit app. 

Please make sure that your Fitbit app is running version 3.39.2. Click here to be redirected to the iOS App Store to update if you haven't already. 

I've moved your post to the iOS App board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-30-2021 09:16 - edited ‎09-29-2023 05:41

‎03-30-2021 09:16 - edited ‎09-29-2023 05:41

Hi there, @TheCarty. Welcome to the Community Forums. I'm glad to hear that you manage to solve the issue with the notification menu by uninstalling and reinstalling the Fitbit app. 

Please make sure that your Fitbit app is running version 3.39.2. Click here to be redirected to the iOS App Store to update if you haven't already. 

I've moved your post to the iOS App board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer