Notification tile not launching

[Tapoh]

Hi there. To clarify, the existing notifications on my ionic is working. I have a new app on my phone, with notification, that I want to push to my ionic. I go into the Fitbit app, my ionic and the “notification” section which is where the setup is. Pressing this button I get no response from the app - the app does nothing. Can you advise what is wrong and how I can fix it? I think it’s a bug with the Fitbit app. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Tapoh.

Thanks for the details shared in your post. I appreciate your efforts and recommend uninstalling and reinstalling the Fitbit app. 

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

Hope this helps!

[Tapoh · Accepted solution]

Hi there. I believe this was a bug. A new app update came out yesterday - 3.41.1. After updating to this, it’s started working. 

[LiliyaFitbit]

Thank you for the update, @Tapoh.

This is great news and I hope you continue enjoying the Fitbit experience. Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

Keep on visiting the forums!