05-25-2023 05:16
05-25-2023 05:16
Can anyone help me? In the personal information where notifications and private messages are listed the notifications prior to April 5, 2023 have been removed. Private messages have not been removed. I have contacted Fitbit customer care and received communications from them regarding the loss of notifications prior to April 5, and they have not been able to answer my question. They have commented on other issues that have been raised by me however, they have never addressed the problem of deleted notifications. I have used the older notifications to refresh my memory when it comes to issues related to community topics and , in particular related to accessibility for blind and visually disabled people. Again, this affects the notifications and has not affected the private messages. Can anyone explain what has happened? Is this a Fitbit change, or is it a problem that can’t be resolved and the notifications restored.
05-26-2023 05:27
05-26-2023 05:27
Have you checked the settings to see if there's an option to keep notifications for longer?
If not, hopefully, someone here might have more insights!
05-26-2023 05:52
05-26-2023 05:52