help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications no longer working! Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2019 17:57

‎10-13-2019 17:57

I’m on iPhone and IOS 13, my notifications were working fine up until I installed the software update for my Versa, now I no longer get alerts or vibrations on my Fitbit! Is this happening for anyone else? 

I’ve already tried:

• rebooting the Versa and my phone

• disconnecting and reconnecting Bluetooth 

• checked do not disturb is off/night mode is off 

• checked notifications under Fitbit app

Best Answer
0 Votes
1 REPLY 1

‎10-13-2019 18:07

‎10-13-2019 18:07

Hello and welcome to the Fitbit Community @Jaimie93 

Notifications issues is a known issue at this time since the newest iOS Update. Fitbit is currently working on the issue and will hopefully fix the issue soon. In the meantime you should check this thread here to address this issue (You can also find tips, workarounds and others discussing this exact issue): https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/38...

 

😃 I realize this is not the resolution you were seeking but I hope I pointed you in the right direction 

Best Answer
0 Votes