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Notifications not working with iOS 15

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‎10-22-2021 14:58 - last edited on ‎10-23-2021 12:43 by Fitbit Moderator

‎10-22-2021 14:58 - last edited on ‎10-23-2021 12:43 by Fitbit Moderator

Hello Silvia.  I upgraded my iPhone iOS 15 and now unable to receive any notifications on my Inspire 2.  Have tried all the usuals resets and still no notifications.  Is there a special fix for the iOS 15?  Thank you.  James

 

Moderator Edit: Clarified subject

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‎10-23-2021 12:58 - last edited on ‎08-13-2024 16:12 by Fitbit Moderator

‎10-23-2021 12:58 - last edited on ‎08-13-2024 16:12 by Fitbit Moderator

@Jamesl1959 Welcome to the Fitbit Community. Thanks for the details mentioned. 

I appreciate the troubleshooting performed prior to posting. In order to continue assisting you, please confirm you followed this procedure in an effort to fix the notifications issue. 

If you did but still experiencing difficulties, let me know the phone model and OS installed, this will help my team to further investigate it. 

Hope this helps. 

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‎10-26-2021 06:25

In response to SilviaFitbit

‎10-26-2021 06:25

Thanks Silvia.  I am now getting the notifications again on my Inspire 2.  We are working now on my wife’s Charge 4 which also stopped receiving notifications after the upgrade to iOS 15.

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