11-01-2019 12:11
11-01-2019 12:11
I updated to ios13. I’ve followed all the steps in the help article. I just want call & SMS message notifications back on my Blaze. Without them I’ve lost half the point of having a Fitbit. Anyone got any ideas?
11-01-2019 14:13
11-01-2019 14:13
Hello and welcome @AntoniaB
As you may be aware notifications are currently a known issue. All information about the notifications issues can be found here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... if you haven’t already I would suggest visiting this thread to find tips, possible workarounds and any updated information. Be sure to view page one of the thread to view instructions that may assist you given by a Fitbit Moderator. Any and all information can be found there. I’m sorry I can’t be any more help then that.
11-01-2019 23:29
11-01-2019 23:29
Thank you. I appreciate you replying. I am just astonished that several weeks later Fitbit haven’t fixed it yet. Does anyone know if they are working on a fix and when it might be ready?
11-02-2019 12:34
11-02-2019 12:34
I feel the same way you do. After the update I no longer got text messages to my Charge 2 and it sucks because now I have to turn on my phone ringer so I’ll know when I get a message. Such an inconvenience
11-02-2019 16:31
11-02-2019 16:31
Hello again @AntoniaB and thank you for joining the conversation @Jfufau. To answer your question I’m sure they are indeed working on it. I honestly have no idea when this fix will come. I’m sure they don’t want everyone upset that their notifications are not functioning properly. I really wish I had a better answer for both of you but I know only what is posted on this thread here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... If any thing becomes updated it would be posted there.