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Notifications on Charge 2

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‎08-11-2017 20:07

‎08-11-2017 20:07

Hi! I'm wondering if someone can give me some directions for next steps. I have a charge 2 and the only notification I receive is when I have reached my daily step goal. I am not receiving the hourly reminders to move, text messages, alarms, or incoming phone calls. I have double checked the app and device. Both are set up to receive notifications. I have restarted my iPhone, the Fitbit, and Bluetooth. That did not make a difference. I have also told the app to 'forget this device' and then reconnected the device with the app. This troubleshooting has not worked and I'm not sure what the next steps should be. Any suggestions are welcomed! Thanks😀 

 

 

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‎08-11-2017 23:39

‎08-11-2017 23:39

Have you tried pressing and holding the button on the Charge 2? This toggles between notifications on and off.

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