Notifications

[Atkinsonx4]

I am still not receiving notifications after I followed all the steps.  Any other suggestions?  Thank you  

[SunsetRunner]

Hello @Atkinsonx4 

I’m not sure what steps you have already tried because you didn’t mention any but I can suggest to try this:

go to:

iOS Settings > Notifications > Messages > Show Previews > Always (Default) 

also iOS settings>notifications>Fitbit> ON 

On your iPhone's settings, tap on "Bluetooth".

1. Then tap on "i" button next to your Fitbit device's name.
2. Turn on toggle switch next to "Share System Notifications"
3. Then test the notifications one more time.

😃 please let me know if this helps and resolves your issue

[SunsetRunner]

Hello again @Atkinsonx4 

I wanted to check back in with you to see if my suggestions helped your notifications issue. Please keep me updated 😉

[Atkinsonx4]

Thank you.  I did fail to mention that I followed the steps that Fitbit gave us.  I also shut my versa down and then turned it back on.  I did this yesterday early evening so we will see if it helps today. 

[SunsetRunner]

Thank you for the update @Atkinsonx4 

If your notifications do indeed resolve would you please come back and mark my instructions as an accepted solution. It helps others who are seeking help with similar issues get solutions. Thank you. 😃