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Notifications

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‎10-09-2019 10:32

‎10-09-2019 10:32

Out of curiosity, is the issue with the notifications not coming through on our Fitbit something that will be addressed and corrected in the future or are Apple users never getting that to operate? I updated my Fitbit and phone several different ways, forgot the device, made sure my settings were accurate and it’s still not working. I don’t mean to be rude but if it’s not going to be compatible I will just switch to Apple Watch. Hopefully it will be fixed in the future. 

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‎10-09-2019 13:17

‎10-09-2019 13:17

I'm having similar problems, I can't choose what apps to get notifications from, therefore getting none at all! So frustrating.

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‎10-10-2019 12:01

‎10-10-2019 12:01

Hello @Lreindel and @Georgiesw 

Welcome to the Community. Unfortunately notifications After the pesky iOS update are a known issue with Fitbit and they are working on the issue. Hopefully this will be resolved soon and a fix is coming in the near future. In the meantime you can view and participate in this thread here:

https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/38...

Here you can find tips, possible workarounds and discuss with others who are experiencing the same notification issue.

😃 I know this is not the answer you were seeking but I hope I pointed you in the right direction.

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