07-03-2021 11:25 - last edited on 07-04-2021 12:36 by LiliyaFitbit
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07-03-2021 11:25 - last edited on 07-04-2021 12:36 by LiliyaFitbit
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I have a number 1 in a red circle on the Fitbit app on my iPhone. I have checked for messages ( none) notifications ( all read) and updates in the App Store. I’ve also deleted the app and reinstalled it but still can’t get rid of this number 1. What does it refer to? Would be grateful for advice. Thanks!
Moderator edit: subject for clarity

07-04-2021 12:35
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07-04-2021 12:35
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Welcome to the Fitbit Community, @Janwhi.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend doing the following:
- Log out of the app.
- Force quit the app.
- Restart your iPhone.
- Log into the Fitbit app and check if the issue persists.
By the way, I've moved your post to the iOS App board so we can keep our forums organized.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

