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Option to return Fitbit App to Russian App Store

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‎01-09-2019 01:46 - last edited on ‎01-10-2019 05:55 by Moderator Alum

‎01-09-2019 01:46 - last edited on ‎01-10-2019 05:55 by Moderator Alum

My previous topic on similar subject hasn't received any working solution or workaround, so I'm bringing it up again.

 

Please return Fitbit App to Russian App Store.

 

You have a grateful customers in Russia, e.g. I currently possess Fitbit Charge 2 + Aria 2, previously had 2 Fitbit Charge devices. I have planned to buy Fitbit Charge 3 but now by not being able to update Fitbit App and not being sure that my devices will continue working with my getting more and more obsolete version of Fitbit App (2.81) in a long run, I'm hesitating to buy Fitbit Charge 3.

Even start thinking on alternative ecosystems, but would be unhappy to do so, unless forced. 

 

Moderator Edit: Clarified Subject.

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‎01-10-2019 05:57

‎01-10-2019 05:57

Hello @Mike19781978, I hope you're doing well, it's nice to see you around the Fitbit Community.

 

I appreciate your participation in the Forums and for sharing your opinion about this situation. Please note that we do not have the specific reasons why the Fitbit app gets removed or is unavailable on certain regions. I understand your concern and will forward your feedback to our team so they can take a better look a this situation as the information you have provided in the pas has already been forwarded. Once we have more to add to this situation, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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