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Order of Today screen not following setup

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  •   Changed the order of “today items” and now the today screen has activity items below today items; which is counter to the setting.  See attached pictures,A8204C68-EF99-40DD-86E2-94E5EC52C47C.png

DE494D5E-C677-46D2-87D5-6A1B3620096E.png

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Looks to me like Activity Items are first on Today screen.  Those are the steps, floors, distance calories burned, and active minutes with the green circles at top.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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@MarkJacob   I see what you are saying.  How in the world did you Food tile wind up above your Activity items?

 

Did you try deleting and reinstalling the app?  Did you try removing all the tiles (food, heart rate), then force quitting the app, then adding all your tiles back?  This is a mystery to me.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Deleted the app and nothing changed.

 

Did already tried deleting the tiles and putting them back.  The only thing I haven’t tried is putting the tiles back in the original order.

 

 

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Reordered the tiles to pretty much the original order.  And discovered the problem.

 

The problem is this:

 

In the today item list ALL of your today items MUST be placed below all of your challenges. Otherwise the activity items will be placed below the today items.

 

Don't how this simple use case didn’t get tested, so that this bug could be discovered. 

 

I have to mention that I’m extremely dissatisfied with the quality of your software. There are bugs and lack of basic functionality, ie the ability to delete notifications, that have literally been around for over a year.

 

As a Software Team Lead, in the past, it was my job to make sure things were tested properly and to make sure our software had the fictionality that our customer expected.

 

Your software team is clearly not meeting my expectations, 

 

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Actually,  it’s working as designed. The thing that I missed is a tile called activity in the today items list.  That tile determines the placement of activity tile in the today screen.  

 

So so the setup screen is not WYSIWYG, like I assumed.  

 

Sorry for the confusion.

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