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Pairing Alta HR to new iPhone

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‎03-31-2020 12:33

‎03-31-2020 12:33

I have a new iPhone 11 and have tried all day to pair it with my Alta HR. 
I have tried absolutely everything - deleted app from my old phone, downloaded the app again from the App Store about 5 times to my new phone, switched my phone off and on again countless times and restarted my Alta a few times. 
I’m running out of patience. Can anybody help me please? 

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‎03-31-2020 17:35

‎03-31-2020 17:35

Try pairing it with the WiFi on your iPhone turned off. That worked for me. 

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‎04-02-2020 06:00

‎04-02-2020 06:00

I have not been able to connect since Apple’s latest update earlier in the week

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