04-04-2017 19:11 - last edited on 04-05-2017 08:57 by MarcoGFitbit
04-04-2017 19:11 - last edited on 04-05-2017 08:57 by MarcoGFitbit
My phone (iPhone 5c) won't pair with Bluetooth or with the Fitbit app
Moderator Edit: Clarified Subject.
04-05-2017 09:11
04-05-2017 09:11
Hello @Katlace49, thanks for joining us, it's great to have you on board.
Are you trying to set up a Fitbit tracker with your phone or are you trying to set up MobileTrack? If you're trying to set up a tracker, please remember that these do not pair directly through the Bluetooth on your phone but through the Fitbit app. If you're having trouble setting a tracker up, I would like to suggest the following:
If you're having trouble setting up MobileTrack, please reply to me with a screenshot of what you're able to see, including error messages in case you're getting any.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!
04-06-2017 06:28
04-06-2017 06:28