04-05-2017 01:51
04-05-2017 01:51
Hi
Has anybody seen a change to the sleep stage pattern graphics
two weeks ago it changed showing much better graphics but now has gone back to older style graphics
i have a Fitbit Blaze
04-05-2017 04:24
04-05-2017 04:24
I experienced the same thing with my Blaze. The information was using the old sleep cycle version and not the new version with REM tracking.
04-05-2017 04:53
04-05-2017 04:53
Hi
Thanks for your info did you have to change anything to get it back onto the new version
04-05-2017 05:23
04-05-2017 05:23
My Blaze displayed the new Sleep Stages from Mar 28 to Apr 3 and then went back to the old way. Any idea what's going on and how to fix it?
04-05-2017 05:26
04-05-2017 05:26
04-05-2017 05:27
04-05-2017 05:27
04-05-2017 05:28
04-05-2017 05:28
I have the exact same problem. Has anyone asked Fitbit support about it?
04-05-2017 05:30
04-05-2017 05:30
04-05-2017 05:40
04-05-2017 05:40
"WHY DO I SEE MY SLEEP PATTERN INSTEAD OF SLEEP STAGES?
There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:
If you slept in a position that prevented your tracker from getting a consistent heart-rate reading or wore it too loosely on your wrist
If you slept for less than 3 hours
If your tracker’s battery is critically low"
I don't think I wear mine too loose. I'm not sure what sleep position I could be in that doesn't track my HR at all. But this is the info I found on their "help" area. Mine is also not working consistently.
04-05-2017 05:48
04-05-2017 05:48
04-05-2017 06:22
04-05-2017 06:22
Same here on my Alta HR. It reverted to the old format today.
04-05-2017 06:46
04-05-2017 06:46
I have the Alta HR and it did the same thing. Strange because there was no recent update.
04-05-2017 07:07
04-05-2017 07:07
04-05-2017 07:13
04-05-2017 07:13
04-05-2017 07:25
04-05-2017 07:25
Have spoken to support and they said they no about this issue and should be fixed asap
04-05-2017 07:30
04-05-2017 07:30
I have the charge 2 and mine has changed back to the old way as well!! I much prefer the newer sleep stage upgrade. Hope they fix it soon!
04-06-2017 01:00
04-06-2017 01:00