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Phone notifications don't work on Versa

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Hi,

 

I have an original Versa, I setup phone notifications. When someone called, Versa does not show any incoming call. But when swipe down Versa, it does show a missing call, that means Versa is getting the notification ok But it did not show any vibiration or visual at all. any ideas? thanks

 

Moderator Edit: Clarified subject

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Hello @Baysidefish 

It sounds like you have your “Do not disturb mode” or you “Sleep mode” enabled on your Versa. 
When the do not disturb setting is on:
Notifications, goal celebrations, and reminders to move don't cause the watch to vibrate or the screen to turn on. You see a do not disturb icon at the top of the screen when you swipe up to see your stats. You can't turn on do not disturb and sleep mode at the same time.

When the sleep mode setting is on:

Notifications don't cause the watch to vibrate or the screen to turn on. The screen's brightness is set to dim. Turning your wrist won't cause the watch's screen to turn on. You see a Sleep Mode icon at the top of the
screen when you swipe up to see your stats. Sleep mode doesn't automatically turn off unless you set a sleep mode schedule. To schedule sleep mode to automatically turn on during certain hours, open the Settings app and tap Sleep Mode > Schedule. Sleep mode automatically turns off at the time you schedule, even if you manually turned it on.

 

Let me know if this helps. 😃 Happy Stepping!

 

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3 REPLIES 3

Hello @Baysidefish 

It sounds like you have your “Do not disturb mode” or you “Sleep mode” enabled on your Versa. 
When the do not disturb setting is on:
Notifications, goal celebrations, and reminders to move don't cause the watch to vibrate or the screen to turn on. You see a do not disturb icon at the top of the screen when you swipe up to see your stats. You can't turn on do not disturb and sleep mode at the same time.

When the sleep mode setting is on:

Notifications don't cause the watch to vibrate or the screen to turn on. The screen's brightness is set to dim. Turning your wrist won't cause the watch's screen to turn on. You see a Sleep Mode icon at the top of the
screen when you swipe up to see your stats. Sleep mode doesn't automatically turn off unless you set a sleep mode schedule. To schedule sleep mode to automatically turn on during certain hours, open the Settings app and tap Sleep Mode > Schedule. Sleep mode automatically turns off at the time you schedule, even if you manually turned it on.

 

Let me know if this helps. 😃 Happy Stepping!

 

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Thank you very much. Working now.
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That’s fantastic @Baysidefish  😃 Enjoy your Easter Weekend!

 

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