05-26-2019
11:41
- last edited on
05-27-2019
05:30
by
MarcoGFitbit
05-26-2019
11:41
- last edited on
05-27-2019
05:30
by
MarcoGFitbit
My last post from my profile was missing, I logged out & logged in again, now my all posts are disappeared from my profile.
logged out & logged in again
updated the app but no use..
please help!!!
Moderator Edit: Clarified Subject.
05-27-2019
05:31
- last edited on
03-07-2025
05:53
by
MarreFitbit
05-27-2019
05:31
- last edited on
03-07-2025
05:53
by
MarreFitbit
Hello @vvsgautam31 have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if there's anything we can do to assist you in the meantime.
06-03-2019 04:46
06-03-2019 04:46
Still waiting for a resolution..please help @MarcoGFitbit
06-04-2019
07:30
- last edited on
04-28-2024
03:15
by
MarreFitbit
06-04-2019
07:30
- last edited on
04-28-2024
03:15
by
MarreFitbit
Hello @vvsgautam31 I hope you're doing well, thanks for taking the time to reply.
Please note that some issues take longer than others to be resolved. Once we have an update about this issue, we'll make sure to post it here in the official Forums.
Thanks for your patience and understanding, have a great day.
07-17-2019 00:12
07-17-2019 00:12
Hi, Its been more than a month now, I hope I get a resolution soon..did not see any update though from fitbit which is sad..
Please confirm how much time it would take..as its been long and I am still expecting the problem to be resolved, how come such a big brand's data can disappear like magic..that too in this technological era..
09-17-2019 22:02
09-17-2019 22:02
Its very sad on the part of Fitbit that no action has been taken till date.
How can a big brand like Fitbit be so unresponsive, why even this community exists if it has nothing to do. @MarcoGFitbit
I hope I should not wait for a resolution now...is it???