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Problem when trying to set up Ionic

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‎12-31-2017 14:03 - last edited on ‎01-02-2018 06:36 by Moderator Alum

‎12-31-2017 14:03 - last edited on ‎01-02-2018 06:36 by Moderator Alum

I was trying to setup my ionic and on the screen shows an red x with “data not cleared sync and try again”. Can someone help me. Is a new tracker Ionic and I just got it. 

 

Moderator Edit: Clarified Subject.

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‎01-01-2018 10:45

‎01-01-2018 10:45

Hello @Mimiche

Head over to this post as they had the same problem. 

 

https://community.fitbit.com/t5/Ionic/Tried-to-factory-reset-my-ionic-now-i-het-a-red-X/m-p/2365505#...

 

Hope this helps you 🙂

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

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