Hello and welcome to the Fitbit Community @olisue
I may have found a solution for you. (fingers crossed) Let’s start by tapping your exercise tile in the Fitbit app. If you don’t have the exercise tile showing in the main page of the Fitbit app (where all your current challenges are) then tap Discover at the bottom left, then tap Health & Fitness Stats, then find exercise and tap it. Look to the bottom and tap “Add to today”.... that will pop you back to the main page. Now find the exercise tile and tap it. Look to the upper left and tap the stopwatch icon. Now tap “Enable Location Services” , then open settings and make your selection. (If it doesn’t let you select always then select when using the app) .....now go back to the Fitbit app and answer WiFi prompt. Now go directly to your iOS setting and now you can change it to always. Gosh I hope all this makes sense.
😃 Please let me know if this provides the best answer to your question. If I indeed answered your question would you please tap the “choose as best answer” box under this post? It really helps others who come to this community looking for answers to questions similar to your own. I’d appreciate it!
