Problems logging exercise

[ActiveElla]

When I log that I did 20 minutes biking and 20 swimming it enters it and says I did 23 minutes of exercise. How to solve this problem??

[ActiveElla]

When I log that I did 20 minutes biking and 20 swimming it enters it and says I did 23 minutes of exercise. How to solve this problem??

[trala19]

Has there been any response about exercise not syncing with fitbit.com when entered in the IOS app?  This has seemed to be a problem for months with 100s of complaints.  I really don't want to go through the all the posts to get the answer.  Anybody know?

[JuanJoFitbit]

@ActiveElla Welcome to the Community and it's great to see you here @trala19! Seems odd that your exercises are not syncing with your Dashboard properly. I'd like you both to make sure that your phones have the most recent app version installed. If so, try setting up your trackers as a new device. Once this has been done, try another exercise as a test and check out if it syncs properly.

Also, let me know how are you guys logging these exercises, manually logging them or using your tracker to track the exercises?

looking forward to your responses my friends! 

[Shep-michelle]

Hi my exercises were not syncing so I uninstalled my Fitbit. Now it won't recognise the Fitbit and just keeps saying error when I am trying to add my Fitbit device back to the app

[JuanJoFitbit]

@Shep-michelle Thanks for joining us! I would like you to restart your tracker as advised in Alejandra's post. Once this has been done, try setting up your tracker one more time.

Keep me posted on the outcome my friend!