05-08-2021 11:23 - last edited on 05-09-2021 13:51 by LiliyaFitbit
05-08-2021 11:23 - last edited on 05-09-2021 13:51 by LiliyaFitbit
It seems like since the newest update I can’t go into any of the stats on the app for more information. Where I used to be able to see when I was most active or what my sleep looked like, I can’t anymore. And it seems to be getting worse as the days go on. Today they just act dead. I was able to partially access exercise, but when I needed to manually add stuff in because my phone had died, I discovered they were completely unresponsive instead of just partially. I am unsure whether what I entered is as accurate as it should be or not because I can’t double check with my step count as I usually do for timing
Moderator edit: subject for clarity
05-09-2021 13:42
05-09-2021 13:42
Welcome to the Fitbit Community, @PumaBlack.
Thanks for the details shared in your post. I understand how you are feeling and recommend uninstalling and reinstalling the Fitbit app. Please also try clearing your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.