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Problems opening tiles in the app

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It seems like since the newest update I can’t go into any of the stats on the app for more information. Where I used to be able to see when I was most active or what my sleep looked like, I can’t anymore. And it seems to be getting worse as the days go on. Today they just act dead. I was able to partially access exercise, but when I needed to manually add stuff in because my phone had died, I discovered they were completely unresponsive instead of just partially. I am unsure whether what I entered is as accurate as it should be or not because I can’t double check with my step count as I usually do for timing

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @PumaBlack.

 

Thanks for the details shared in your post. I understand how you are feeling and recommend uninstalling and reinstalling the Fitbit app. Please also try clearing your iPhone cache: How to Clear Your Browser's Cache on an iPhone.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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