02-11-2026 11:55
02-11-2026 11:55
Started yesterday. I have to keep turning on screen wake settings to “button only” and it keeps turning off by itself. So frustrating.
Best Answer02-11-2026 13:42
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-11-2026 13:42
@Alicat2 Fitbit is aware of this issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer02-13-2026 01:20
02-13-2026 01:20
When will it be sorted? agree with alicat2. Also not good for the battery, already had to buy a new Fitbit as the last battery stopped holding its charge.
Best Answer02-13-2026 04:29 - edited 02-13-2026 06:50
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-13-2026 04:29 - edited 02-13-2026 06:50
@Gavinll This is a really weird issue, because it happening to users of all four current devices. I have a few suggestions to help preserve battery in the meantime:
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.