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Randomly lost step data for all May 2024 (5 months ago)...but other data (active zone) still exists

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‎09-23-2024 15:34

‎09-23-2024 15:34

Hi - was looking through my app, switched screens, came back, and randomly my step data for most of May 2024. Weirdly, other data for this period, such as active zone minutes, is still there. 

I updated the app, and also signed out and signed back in, and the problem persists. 

I am 99% sure I had this data previously, and the presence of the active zone minutes indicates to me that data was collected for this period. So it seems like a display issue.

How can I resolve this?


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