10-09-2017
06:21
- last edited on
10-10-2017
06:24
by
MarcoGFitbit
10-09-2017
06:21
- last edited on
10-10-2017
06:24
by
MarcoGFitbit
Recently whenever I charge my Charge HR, on my iPhone I am getting multiple notifications that the battery is full. I charged the fitbit last night and this morning I find all of these notifications on my phone. This is the 2nd or third time this has happened recently. I'm not sure if it's due to the iPhone update to iOs 11 or the fitbit app.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
10-10-2017 06:35
10-10-2017 06:35
Hello @JazzyVR, have a warm welcome to the Fitbit Community, it's great to have you on board.
This seems like a very odd situation, however at this moment I would like to ask you to update the Fitbit app as we have just released a new version recently. Additionally, it's possible All-day Sync is enabled in the Fitbit app, which explains why you're receiving several messages.
To disable All-day Sync, please open the Fitbit app and go to Account > Charge HR, scroll down and when you see All-day Sync, disable it.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
10-10-2017 06:35
10-10-2017 06:35
Hello @JazzyVR, have a warm welcome to the Fitbit Community, it's great to have you on board.
This seems like a very odd situation, however at this moment I would like to ask you to update the Fitbit app as we have just released a new version recently. Additionally, it's possible All-day Sync is enabled in the Fitbit app, which explains why you're receiving several messages.
To disable All-day Sync, please open the Fitbit app and go to Account > Charge HR, scroll down and when you see All-day Sync, disable it.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.