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Recent iOS app will not recognize Fitbit Zip

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‎07-03-2025 18:46

‎07-03-2025 18:46

I know the Zip is old and likely officially not supported but the app does have provisions to add just about every Fitbit ever made including the Zip. This started about the 15th of June and I believe there was an app update about that time. There has been at least one other app upgrade since then bit the iPhone app will not connect to the Zip. This is on an iPhone 14 with current firmware and the Fitbut app registered with a Google account. We really need a fix! The app fixed, that is!

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‎07-04-2025 10:32

‎07-04-2025 10:32

@bbunge   The best way to give feedback is in the Fitbit app.  Tap on your profile picture, then Send feedback.  I don't think anything will come of it.  The Zip was officially discontinued in 2019 and is a legacy device.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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