Recent iOS update is blocking my steps

[Maxine55]

I today updated the iOS on my Apple cellphone.  My steps no longer appear on my dashboard.  The steps are apparently no longer being recorded.  How can that problem be corrected?

[SantiR · Accepted solution]

@Maxine55 Welcome to the Fitbit family! I moved your post to the iOS App Board as there are more chances for you to receive an answer to your inquiry here.

Thanks for taking the time to share the situation you are experiencing with your steps not showing on the Fitbit app since you updated it to the latest version.

In this case, it is possible that the step tile on the Fitbit app is hidden. Please try the following to get it back:

1. From the Fitbit app dashboard, tap or click Edit at the bottom of the dashboard.
2. To hide tiles, tap the x or -  icon in the top left corner of the tile you want to hide.
3. To show hidden tiles, tap or click the + icon in the top left corner of the tile you want to show.
4. To rearrange tiles, hold and drag the tile to a new location.
5. Tap or click Done.

If the tile is still not appearing try logging out of the Fitbit app, rebooting your phone, and logging back in.

Hope this helps. Keep me posted!