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Red dot from notifications on the Fitbit app not disappearing

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‎10-24-2021 13:36 - last edited on ‎10-24-2021 13:45 by Fitbit Moderator

‎10-24-2021 13:36 - last edited on ‎10-24-2021 13:45 by Fitbit Moderator

I don't have any messages, alerts or notifications in the app, but on the home screen the icon always has a little red "1" icon in the top right. How can I dismiss it?

 

 

Moderator Edit: Clarified subject

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‎10-24-2021 13:38

‎10-24-2021 13:38

Ok, ha, it just fixed itself after I reset my password (to login and post this question), which made me have to sign back in on the app.

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‎10-24-2021 13:38

‎10-24-2021 13:38

Ok, ha, it just fixed itself after I reset my password (to login and post this question), which made me have to sign back in on the app.

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‎10-24-2021 14:01 - last edited on ‎07-16-2024 07:02 by Fitbit Moderator

In response to faithy3

‎10-24-2021 14:01 - last edited on ‎07-16-2024 07:02 by Fitbit Moderator

@faithy3 Welcome! It's great to see you around. 

Thanks for the details shared in your post. I appreciate your findings and workaround, it's great to hear that it worked for you.

Have a nice day! 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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