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Red dot showing up even when I have read all Notifications.

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‎04-17-2019 03:05 - last edited on ‎04-18-2019 09:51 by Moderator Alum

‎04-17-2019 03:05 - last edited on ‎04-18-2019 09:51 by Moderator Alum

In the iOS app (iPhone 8 Plus) the little red icon on the notifications tab is showing despite having read all of the notifications and messages?

 

Moderator Edit: Clarified Subject.

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‎04-17-2019 03:11

‎04-17-2019 03:11

Reinstalled the app and this seems to have solved it!

View best answer in original post

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‎04-17-2019 03:11

‎04-17-2019 03:11

Reinstalled the app and this seems to have solved it!

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‎04-18-2019 09:53

In response to vincepettit

‎04-18-2019 09:53

Hello @vincepettit I hope you're doing well, it's nice to see you around the Fitbit Community. 

 

I appreciate your participation in the Forums and for sharing your experience with us. I would like to thank you for having the time to update your thread and let us know that uninstalling and reinstalling the app was helpful to you. I'm sure this will also be helpful to other members of the Community facing the same situation. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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