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Red dot showing when there are no Notifications.

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‎02-03-2019 10:39 - last edited on ‎02-04-2019 07:25 by Moderator Alum

‎02-03-2019 10:39 - last edited on ‎02-04-2019 07:25 by Moderator Alum

The red dot shows as if I have a message, but when I go to messages, it’s not there. Anyone else having this issue? I’ve re-installed my Fitbit twice and it still does it. 

 

Moderator Edit: Clarified Subject.

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‎02-03-2019 12:49

‎02-03-2019 12:49

Yes im having the same problem! Its doing my head in! Any ideas whats up???????????

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‎02-04-2019 07:27

In response to Bazted

‎02-04-2019 07:27

Hello @Javetteb and @Bazted, have a warm welcome to the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment our team is aware of this situation and working on it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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