01-23-2019
18:17
- last edited on
01-24-2019
07:20
by
MarcoGFitbit
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01-23-2019
18:17
- last edited on
01-24-2019
07:20
by
MarcoGFitbit
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The app shows a new message however there aren’t any and I’m annoyed. I’ve uninstalled and reinstalled the app, turned my phone off/on. Still continues to show a red dot on notifications? Please advise.
Moderator Edit: Clarified Subject.
01-24-2019 01:26
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SunsetRunner
01-24-2019 01:26
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Same here since yesterday’s update

01-24-2019 07:23
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01-24-2019 07:23
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Hello @SunsetRunner and @Unity11, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the troubleshooting steps you've tried so far. At this moment, as it seems the issue originated after the latest app update, I'll make sure to forward your report to our team so they can take a better look at this situation.
Thanks for your patience and understanding, if there's anything else you might want to add or if there's anything else we can do for you, please feel free to reply.

01-24-2019 09:44
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SunsetRunner
01-24-2019 09:44
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Thanks MarcoG
Hopefully it gets sorted soon

