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Red dot showing when there's no Notifications.

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‎01-28-2019 23:13 - last edited on ‎01-29-2019 06:19 by Moderator Alum

‎01-28-2019 23:13 - last edited on ‎01-29-2019 06:19 by Moderator Alum

The red dot is there for new messages, but no new messages appear.  Also I am unable to delete old messages I know longer want nor need.

 

Moderator Edit: Clarified Subject.

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‎01-29-2019 06:21

‎01-29-2019 06:21

Hello @KrisNak-22, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forum and for bringing this to our attention. Please note that at this moment, it's not possible to delete messages received in the Fitbit app. My best recommendaiton in this case is to check @rubyrune's suggested idea. Feel free to add your vote and comment, this is the best way to make your voice heard. 

 

Now, when it comes to the red dot showing up, out team is aware of this issue and is working towards a resolution for it. We're sorry for the inconveniences this issue has caused you, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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