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Relax app is not in the Mindfulness tile

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‎10-21-2022 06:10 - last edited on ‎11-05-2022 08:14 by Fitbit Moderator

‎10-21-2022 06:10 - last edited on ‎11-05-2022 08:14 by Fitbit Moderator

Dear support,

thank you for the great wristband and app. Overall I am happy, unfortunately the synching between the Relax app on the Inspire 2 and the IOS Fitbit app (IOS 16.0.2; app version Fitbit 3.68.1) doesn't work. While the Inspire 2 keeps track on the breathing sessions, they are never synched to my phone (all the other data is synched - steps, zone minutes, exercises, etc.).

Inspire 2, version: 20001.124.76

 

I tried logging out of the app, closing the app, restarting my phone and the Inspire 2, reconnecting and doing a new relax exercise --> didn't fix the problem.

 

There are similar issues here on the board, but they are up to 2 years old. So I don't think (or better: I hope) these are not the same issues. Therefore, I opened a new thread.

 

 

Thank you for your help!

 

Moderator Edit: Clarified subject

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‎11-04-2022 05:35

‎11-04-2022 05:35

@Ben3Ben3   I searched the Help articles and the manuals for several different models.  According to this section in Fitbit's Help article, Relaxed Breathing Sessions are in the Mindfulness Tile with the Sense, Sense 2, Versa 3, and Versa 4.

Screen Shot 2022-11-04 at 8.27.52 AM.png

It took a real deep dive to find this in this long Help article.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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