Rematch Button not appearing when a challenge is over.

[CNEWT]

The rematch button is missing after clicking it on the workweek hustle challenge.  Received error message - “Invitation not found”

Please fix.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @CNEWT, I hope you're doing well, it's nice to see you around. 

Thanks for letting me know about this issue affecting the rematch button on challenges. Our team is aware of this problem and is working to resolve it as quickly as possible. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. Please let me know if there's anything we may do to assist you in the meantime.

[Joeda3rd]

None of the 7 of us in last week's workweek hustle has a Rematch button!

[MarcoGFitbit]

Hello @Joeda3rd, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community! 

I appreciate your participation in the Forums and for taking the time to share your experience with us. At this moment I would like to ask you to update the Fitbit app to its latest version as we have just updated it. Then, check the app and if you're still unable to get a "rematch" button, take a screenshot and reply to me with it, this will be very helpful for me to check this further. 

Thanks for your patience and understanding, I'll be waiting to hear from you! 

[Joeda3rd]

Hi there,
I'm not really sure how to force an app update, I see nothing that tells me there's one available. I did take a screenshot of my current status, it says my last update was Sept 17. As for the problem I reported, someone else in the group just did a new invite to everybody in the group which seems to be a decent workaround for the problem. In any case we are all currently in a workweek hustle so I can't get to a screen where the rematch button should be. At least not until the end of this week. Will have to wait till then to see if I'm fixed. I'll keep you posted.

Sent from my generally handy cell phone

[MarcoGFitbit]

Hello @Joeda3rd, I appreciate you have taken the time to reply, I hope you're doing well. 

I understand you're not able to send a screenshot for the time being, thanks for keeping me updated about this situation, be sure that I'll be waiting for your next reply so we can continue checking this issue and provide you more options.

Thanks for your patience and understanding, I'll be around if you need anything else!