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Reminder to sleep notification does not send

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Hello,

 

I noticed that the notifications to remind me to go to sleep are not sending to my Charge 5 or my phone.

I get all the notifications on my watch (messages, other apps, system notifications, ...) and everything usually works fine, including syncing with my phone.

I have set the reminder to show Monday through Thursday at 10:30 pm but nothing shows up at that time. I don't have a do not disturb mode enabled when the notification should be sent.

 

Is this a bug in the application ? Im using Fitbit version 3.80 (38046005) on iOS 16.4.1

 

Thanks for your help

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4 REPLIES 4

@SunsetRunner   The Bedtime Reminder hasn't worked properly for years and Fitbit doesn't seem to have it on any priority list to fix it.  I get my push notification about once a month or so.  The Help article also says your Fitbit should vibrate.  I also never got a vibration with several different models.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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This bug isn’t in their priority list but is it acknowledged by Fitbit officially ? Does they know that this feature doesn’t work ?

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@SunsetRunner   I'm sorry, I don't know the answer to your question.  Community Council members aren't Fitbit employees.  We don't have access to that information.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Is it possible to have an answer from a Fitbit Employee please ? Do I need to tag someone ?

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