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App crashes when checking sleep stages

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‎04-25-2023 20:40 - last edited on ‎04-30-2023 10:25 by Fitbit Moderator

‎04-25-2023 20:40 - last edited on ‎04-30-2023 10:25 by Fitbit Moderator

When I click on sleep “deep and fast sleep” block the app stop and I have to relaunch it. It continues for about 3-5 month. I tried delete it and install, but it didn’t help. I tried unsubscribe and then subscribe again, it also didn’t help. 
iPhone 11, last iOS.

 

Moderator Edit: Clarified subject and personal info removed

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‎04-30-2023 10:41 - last edited on ‎05-14-2024 02:56 by Fitbit Moderator

‎04-30-2023 10:41 - last edited on ‎05-14-2024 02:56 by Fitbit Moderator

Welcome to the community forums, @Yornick.

Thanks for bringing this to our attention, and the steps tried on your own. I understand how you're feeling and because our team recently released the new Fitbit app version 3.80, please make sure to have it installed, reboot your phone and monitor the Fitbit app in the next few days.

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