Reminders to Move Schedule Cannot Be Changed

[HabHappy]

Fitbit App v4.53

Charge 6 v20001.214.24

IOS v18.6.2

Reminders to move will not change for me on a permanent basis. For example, I want to change reminders from 6am-6pm to 10am-10pm. Once I change the parameters for 10, "Hour Activity" screen will indicate no change, but "Today" and returning back to the "Reminders to Move" (setup) screen will show that the changes have been made. Restarting the app, the reminders reset to 6am-6pm.

I have ensured that my IOS, Fitbit device, and app are all updated to their latest wares. I have restarted my Fitbit tracker, removed and downloaded Fitbit app, and restarted my iPhone and the issue persists. I am aware other boards exist but none contain the correct solution.

Any assistance to solve this matter is much appreciated. Thank you.

[HabHappy]

I suppose I need to submit pictures or a video to render a response from the Fitbit team?

[HabHappy · Accepted solution]

Great news! After some further research on the community board, I have found a 'solution' for this issue. There may be more than one place to set your reminders to your desired times, but only one made the change permanently for me. The steps are listed below using the latest Fitbit app version on iOS.

1) On the upper left corner of the 'Today' page, you'll see a power % icon. Tap that.

2) Tap on your connected device. In my case, Charge 6.

3) Tap 'Fitbit reminders & alerts' option under 'Settings' header.

4) Tap 'Reminders to move' option.

5) Set your start and end time parameters. If your numbers jump to default parameters you were previously stuck using, you'll need to set your times for a second time. After attempt #2, your desired times should stick.

And that's it! I hope this information assists you if you have been experiencing similar issues.

Thank you and have fun the healthy way!

[Snowden24]

This works in settings but does not get passed trhough to hourly activity screen. 

[LZeeW]

@Snowden24   If you set your clocks back last night, you can’t make any changes today.  There’s a longstanding issue with the Fitbit app and switching from DST to standard time and vice versa.

[HabHappy]

If you are referring to "Hourly activity" under the "Today" screen, it will reflect your changes when you close the Fitbit app and restarting it. Sorry if I neglected to note this on my answer.