help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Repeated notifications on Inspire 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2021 03:01 - last edited on ‎02-08-2021 14:10 by

‎02-07-2021 03:01 - last edited on ‎02-08-2021 14:10 by

My Inspire 2 sends the same notifications repeatedly 20 or 30 times!!!

The suggested solution of turning off notifications is unacceptable. My main reason for wearing the fitbit is for notifications and this problem has been a known issue since 2019. I would not have purchased a Fitbit if I had known of this fault, on my previous (Garmin) tracker notifications worked perfectly and I expected Fitbit to be as good. 
It is very disappointing to read all the ongoing complaints about this fault and lack of solution from Fitbit.
I assume under warranty I can get my purchase price back if this fault is not rectified, 

Looking forward to a solution. 

 

 

Moderator edit: subject for clarity 

Best Answer
1 REPLY 1

‎02-08-2021 14:10

‎02-08-2021 14:10

Welcome to the Fitbit Community, @Petreire.

 

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. I recommend restarting your tracker and deleting the notifications from your phone's notification center. For more information about notifications, see How do I get notifications from my phone on my Fitbit device? 

 

Regarding your concern, you can take a look at this page for more information about the warranty policy.

 

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes