02-21-2020
07:13
- last edited on
02-22-2020
05:31
by
MarreFitbit
02-21-2020
07:13
- last edited on
02-22-2020
05:31
by
MarreFitbit
Resting Heart rate graph has always updated previously, until 4 days ago.
The daily chart says a figure and this is not transferred to the graph anymore? I have checked on the website version, and this has not updated the graph either?
Also will not allow all day sync request? I have turned everything off and back on, and removed app reloaded, rebooted, no change still not working.
Answered! Go to the Best Answer.
02-22-2020 05:31 - edited 09-25-2024 16:44
02-22-2020 05:31 - edited 09-25-2024 16:44
Hello there @JK112, welcome to the Community Forums. Thanks for the details provided about your heart rate graph and for taking the time to troubleshoot this situation prior to contacting us.
I understand how important is this information for you, and let's work on this together. I'd recommend to log out from your Fitbit account, and then log back in. Also, if possible, please try using a different browser. If the same keeps happening, please attach a screenshot in your reply so I can take a look into this.
Additionally, I'd like you to perform the following steps below for this situation:
In regards to the All-Day Sync, take a look at the help article: Why won't my Fitbit device sync?
I've moved your post to the iOS App as there are more chances to get related replies here.
Keep me posted.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-22-2020 05:31 - edited 09-25-2024 16:44
02-22-2020 05:31 - edited 09-25-2024 16:44
Hello there @JK112, welcome to the Community Forums. Thanks for the details provided about your heart rate graph and for taking the time to troubleshoot this situation prior to contacting us.
I understand how important is this information for you, and let's work on this together. I'd recommend to log out from your Fitbit account, and then log back in. Also, if possible, please try using a different browser. If the same keeps happening, please attach a screenshot in your reply so I can take a look into this.
Additionally, I'd like you to perform the following steps below for this situation:
In regards to the All-Day Sync, take a look at the help article: Why won't my Fitbit device sync?
I've moved your post to the iOS App as there are more chances to get related replies here.
Keep me posted.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...