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Resting heart rate not charting

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‎05-31-2019 05:30

‎05-31-2019 05:30

Charge 3 is recording heart rate as it should however the iPhone app is not charting the resting heart rate for last 3 days. The app shows heart rate just not calculating resting heart rate - looks like it’s stuck on 70bpm. Please help

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‎06-01-2019 08:07

‎06-01-2019 08:07

Hello there @Twocakes, thanks for stopping by! Woman Very Happy

 

I would like to ask you to go to the online Dashboard and check if the heart rate information is showing up correctly here. If it is, please force-quit the app and open it again. If this doesn't seem to work, log out from the app and log back in. 

 

I've moved your post to the iOS App as there are more chances to get related replies here. 

 

Give this a go and let me know how it goes.

Maria | Community Moderator, Fitbit


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