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Device not syncing sleep to app.

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‎05-31-2019 04:19 - last edited on ‎06-01-2019 07:14 by Moderator Alum

‎05-31-2019 04:19 - last edited on ‎06-01-2019 07:14 by Moderator Alum

My sleep isn’t tracking anymore. I’ve only had my Fitbit a week. It tracked the first 3 days but now it has stopped. What do I need to do?  Thanks in advance!!

 

Moderator Edit: Clarified Subject.

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‎06-01-2019 07:16

‎06-01-2019 07:16

Hello @Southbyenorth thanks for joining the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, which device are you currently wearing? Have you restarted it already? If so, please make sure the lights on the back are flashing and try using your device a bit upper on your wrist. 

 

Thanks for your patience and understanding, give this a try and let us know the outcome! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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