help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Runs are not showing up on dashboard -

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-18-2016 17:03

‎06-18-2016 17:03

My runs are not showing up on dash board! They are on website but not on app dashboard....
Also they are not showing up on mapmymyrun that I
I thought Fitbit would send run data to ...
Best Answer
0 Votes
1 REPLY 1

‎06-19-2016 01:35

‎06-19-2016 01:35

Hi @pastorayers12

 

Have moved this thread from the Surge to the iOS App section to increase the chance of getting a solution.

 

Your post will get more attention here.

-

Make sure the latest Fitbit App is installed, optionally log out / in to the app as that triggers a sync between the phone (fitbit app) and the fitbit account when internet is turned on..

 

Hope it helps

Best Answer
0 Votes