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Screen blank for over a week

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‎10-25-2019 18:10

‎10-25-2019 18:10

Screen went blank about a week and a half ago, still tracking in the app on my iPhone XR.

Tried a long restart and changing the clock face neither one worked.

 

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‎10-27-2019 06:38

‎10-27-2019 06:38

Hello and welcome to the Fitbit Community @DanPR77 

Thank you for coming to the community with your question. I see your experiencing a blank display on your Fitbit Tracker. I also noted that you posted yesterday under the Charge 2 forum that you called Fitbit Customer Service. I wanted to check in with you to see if that is indeed the case and your issue is being handled currently or you still need assistance. 
😃 Please keep me posted 

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