01-16-2018 11:38
01-16-2018 11:38
How do I add a second Charge 2 to my account on an iPhone? I go to account setting and when I try to add a Charge 2, it says I have one and have no path forward.
Best Answer01-16-2018 14:41
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-16-2018 14:41
Unfortunately you cannot have two of the same tracker type connected to a single account. A CH2 and an Alta HR are fine, but not two CH2s or two Alta HRs.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer01-18-2018 08:20
01-18-2018 08:20
Well that was $125 wasted. Seems like poor design to me. I saw all kinds things that said yes to 2 devices. I didn't see one that said they can't be the same device.
Best Answer01-18-2018 08:32
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-18-2018 08:32
You should return it.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer