01-17-2018 05:35
01-17-2018 05:35
Blaze not syncing with iOS. Completely closed app and signed back in, still not working. Is there a fix for this I’m on iOS version 11.2,2?
01-18-2018 04:39
01-18-2018 04:39
Hello @aweather, thanks for joining the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, I appreciate you have let me know the troubleshooting steps you have tried in order to try to resolve this issue. At this moment I would like to suggest you the following:
If after trying these steps your Blaze is still not syncing, my best recommendation would be setting up your tracker as a new device to reset the connection between your tracker and your phone. Don't worry, none of the information already stored in your account will be deleted.
To set up your tracker as a new device:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.