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Sense 2 won’t sync with iPhone 14

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‎07-18-2023 20:37 - last edited on ‎08-14-2023 10:09 by Fitbit Moderator

‎07-18-2023 20:37 - last edited on ‎08-14-2023 10:09 by Fitbit Moderator

All OSs are current and I’ve tried the steps suggested in an insane number of forums. No luck. The phone and Sense are connected via Bluetooth and the Sense connects to the FB app on the phone. But that is it. No other apps communicate from the phone. No texts, no calendar, no notifications work from the phone. All have the proper settings based on many forums I’ve found on this subject. I’m ready to put the Sense on Facebook marketplace.


Moderator Edit: Clarified subject

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‎08-14-2023 10:16

‎08-14-2023 10:16

Hi there, @Pjsbend.

Thanks for bringing this to our attention, as well as the steps you've tried so far. I'm sorry you've gone through this situation. I went ahead to check your details and it seems you got in touch with our Support team. I'm glad they're already helping you this matter and I'd suggest getting back to them if you have more questions about your case.

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