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Sense battery started draining after iOS update

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‎11-25-2021 04:37 - last edited on ‎12-10-2021 17:31 by Fitbit Moderator

‎11-25-2021 04:37 - last edited on ‎12-10-2021 17:31 by Fitbit Moderator

Since the last iOS update my battery on the sense only lasts two days. The face doesn’t come in unless I manually do it. GPS is off, I don’t have the SPO2. I have not changed anything on it since the day I got it almost 9 months ago. The charge has slowly been going down since I got this. Started at 5 and then 4 and so on. Just wondering if this is the norm with this watch. 
thanks 

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎12-10-2021 17:42

‎12-10-2021 17:42

@DTTurtle Welcome to the forums.

 

Thanks for sharing detailed information about your Sense. As you may know, the battery life will depend on how frequent certain features are used and even though you've turned off some of them, may I know if the Snore Detect is turned on? I'm asking this, as you may have to charge your watch more often when using this Premium feature.

 

If the issue persists after trying the tips described in this help article, I'd recommend getting in touch with our Support team so they can investigate your watch's behavior and bring you back on track. They're available via chat and phone, just click here to get connected with them.

 

Hope this helps.

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